Frequently Asked Questions

Welcome to our FAQ section. Here you'll find answers to common questions about our perfumes, shipping, returns, and more. If you don't find what you're looking for, please don't hesitate to contact us.

Your Questions Answered

What is the shelf life of your perfumes?

Our perfumes have a shelf life of 3-5 years when stored properly in a cool, dark place away from direct sunlight. The fragrance may gradually fade over time, but this is a natural process. To maximize longevity, keep the bottle tightly sealed and avoid exposure to extreme temperatures.

Do you offer international shipping?

Yes, we ship internationally to most countries. Shipping times and costs vary depending on your location. Orders typically arrive within 7-14 business days for domestic shipments and 14-21 business days for international orders. You can calculate shipping costs at checkout before completing your purchase.

What is your return policy?

We offer a 30-day return policy on all unopened products. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange. Please note that opened or used products cannot be returned for health and safety reasons. Return shipping is the customer's responsibility unless the item arrived damaged.

How should I store my perfume?

Store your perfume in a cool, dark place away from direct sunlight and heat sources. The ideal temperature range is 15-25°C (59-77°F). Keep the bottle tightly sealed when not in use to prevent evaporation. Avoid storing perfume in bathrooms where humidity and temperature fluctuations are common, as this can affect the fragrance quality.